(4.8 / 5)1494+ Ratings

Conns Reviews

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Overall Rating

4.8
9 Reviews
  • 547%
  • 453%
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About Conns

Conn's HomePlus is a company that offers a wide range of products and services. They specialize in appliances, electronics, furniture, and mattresses. In addition to these products, they also provide service, distribution, financing, insurance, and other related services. One of their notable services is the introduction of flooring products in Houston. They offer engineered hardwood, carpet, and luxury vinyl tile and plank in over 120 styles and 2,000 colors, providing 74,000 possibilities to customize your home. They also have a parts and accessories division, which is a premier source for parts and accessories for their products..

Conns Pros & Cons

Pros:

  • Convenient Financing Options: Conn's offers various financing options, making it easy for customers to apply for credit online.
  • Wide Range of Products: The company provides a wide range of household appliances, electronics, furniture, and lawn and garden equipment.
  • Gift Cards and Rebates: Conn's offers gift cards and various rebates, as well as clearance items and seasonal products.

Cons:

  • Poor Customer Service: Many customers have reported issues with customer service, including unhelpful representatives and long wait times.
  • Delivery and Order Issues: There have been numerous complaints about delayed or missing deliveries, and incorrect orders.
  • High Pressure Sales Tactics: Some customers have experienced high pressure sales tactics, including altered prices and aggressive sales managers.
  • Quality Issues: There have been reports of poor quality products, including defective items and furniture that does not match online descriptions.
  • Billing and Payment Issues: Some customers have faced issues with billing and payments, including incorrect charges and harassment from automated systems.

Overall Rating: Conn's Home Plus has a low overall rating from customers, with an average rating of 1.2 stars from 184 reviews on Sitejabber and 1.8 stars from 630 reviews on PissedConsumer.

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Conns Customer Reviews (9)

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Bellamy Caouette
Bellamy Caouette
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Feb 12, 2023
Sven Nussbaum
Sven Nussbaum
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Feb 12, 2023
Lakisha Van Deuveren
Lakisha Van Deuveren
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Feb 10, 2023
Gildo Pisano
Gildo Pisano
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Feb 10, 2023
Evie Doherty
Evie Doherty
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Feb 9, 2023
Robin May
Robin May
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Feb 8, 2023
Vickie Morris
Vickie Morris
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Feb 6, 2023
Louise Rutherford
Louise Rutherford
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Feb 6, 2023
Martha Moses
Martha Moses
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Feb 6, 2023

Conns Customer’s Q&A

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Conns Features and Benefits

Key features and benefits of conns.com:

  1. Wide Range of Products: Offers a variety of furniture, appliances, electronics, and mattresses.
  2. Flexible Financing Options: Provides personalized financing, including in-house credit options.
  3. Next-Day Delivery: Ensures fast delivery for most products.
  4. High-Quality Brands: Stocks top brands in home goods and electronics.
  5. Customer Support: Dedicated customer service for assistance with purchases and inquiries.
  6. Online Shopping: Convenient online platform for browsing and purchasing products.
  7. Store Locations: Over 170+ stores across 15 states for in-person shopping.
  8. Promotional Offers: Regular discounts and promotions on various products.
  9. Product Protection Plans: Offers extended warranties and protection plans for purchases.
  10. User-Friendly Website: Easy-to-navigate website interface for a seamless shopping experience.

Conns Pricing

Conn's HomePlus offers various financing options and promotions on their website. Here are some key points about their pricing:

  • Furniture and Mattress Purchases: Discounts are available on all furniture and mattress purchases over $4,999 when using the Conn's HomePlus HOME credit card or the Synchrony HOME credit card between specific dates.
  • Appliances: Financing options are available for appliances, including ranges, with free in-store returns.
  • Home Office Furniture: Financing options are also available for home office furniture, with free in-store returns.
  • Small Appliances: Financing options are available for small appliances, with free in-store returns.

For specific pricing details, it is recommended to visit their website or check in-store for the most current information.

About conns.com Payment Method?

At Conns.com, there are several methods available for making payments. Once you complete the enrollment process and authorize a payment on your account, you are authorizing Conn's to initiate either a one-time payment or multiple recurring payments by electronic ACH debits to your designated bank account. You can make payments on your Conn’s HomePlus Credit Card through various methods, including online, in-store, or by phone. If you are having trouble, you can speak with an associate by calling a provided number or chat with an associate through their website. Please note that this information is subject to change and it's always a good idea to check the official website for the most up-to-date information..

Conns FAQs

FAQ

Conns Alternatives

Top 10 alternatives to conns.com:

  1. aarons.com - Offers a wide range of furniture, electronics, appliances, and computers with affordable payment options.
  2. paypal.com - Provides a safer, easier way to pay online without revealing credit card numbers.
  3. creditonebank.com - Access to credit card accounts, bill payments, and eligible offers.
  4. creditkarma.com - Free credit scores, reports, and personalized financial tips.
  5. mysynchrony.com - Deals, promotional offers, credit cards, and savings products.
  6. walmart.com - Extensive selection of furniture, electronics, appliances, and more.
  7. target.com - Variety of home goods, electronics, and furniture.
  8. costco.com - Bulk purchasing of furniture, electronics, and appliances.
  9. bestbuy.com - Wide range of electronics, appliances, and home goods.
  10. amazon.com - Extensive selection of furniture, electronics, and more.
FAQ

How To Open A Conns Account?

To open an account on conns.com, follow these steps:

  1. Visit conns.com.
  2. Click on My Account in the top right corner.
  3. Select Create Account from the options.
  4. Enter the required details such as Full Name, Phone Number, Email ID, and Password.
  5. Click on Create Account to complete the process.
FAQ

What is the contact information for Conns.com?

The contact information for Conns.com is as follows:

  • Phone: +1 (877) 358-1252
  • Email: customerresolutions@conns.com
  • Address: 4055 Technology Forest Blvd, Ste 210, Spring, Texas 77381-2008, United States
  • Working Hours: Mon-Sat 10:00 am - 9:30 pm, Sun 10:00 am - 8:00 pm

Please note that this information is subject to change and it's always a good idea to check their official website for the most current contact information..

FAQ

About conns.com Prices and Cost?

Conn's Inc. is a company that offers a variety of products, including household appliances, furniture, electronics, and mattresses. They have a price match policy for their customers. If a product is found for less at a competitor's store, Conn's will match the price. However, specific prices for individual items are not provided in the search results. For the most accurate and up-to-date pricing, it would be best to visit the Conn's website or a Conn's store. Please note that prices can vary based on the product, model, and location.

FAQ

About conns.com Popular Products and Services?

Conn's is a company that offers a variety of products and services. They are known for their appliances, electronics, furniture, and mattresses. In addition to these, they also provide service, distribution, financing, insurance, and other related services. Conn's has a history of serving customers for over 130 years and provides a premium shopping experience with a large assortment of competitively priced, brand name products. They have also expanded their product range to include flooring and flooring installation services. Another key aspect of Conn's business model is their consumer credit company, Conn Credit Corp., which provides financing to customers who need help purchasing needed products and services.

FAQ

Does Conns offer delivery and installation services?

Yes, Conn's does offer professional home delivery and installation services for appliances and other large items. Their installation experts ensure proper setup and help customers understand how to use their new products effectively. However, please note that experiences with their services may vary based on customer reviews.

FAQ

conns.com Return Policy?

At Conns.com, the return policy states that returns will be credited the purchase price and applicable taxes, less any restocking and or packaging fees, to the original credit card or to your Encompass account. Shipping and handling costs are not refundable. All returns are subject to inspection and approval prior to credit being issued. For requests made within 30 days of the purchase date, with no claims made prior to the cancellation request, the warranty will be void and the full purchase price will be refunded. Requests made after 30 days of the purchase date will receive a pro-rated refund based on time elapsed from the original date of purchase.

Unfortunately, I couldn't find specific information about the shipping policy on Conns.com. If you need more detailed information, I recommend visiting their official website or contacting their customer service for assistance.

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